About
Fintech and Banking Sales Leader with over 10 years of progressive experience, specializing in merchant acquisition, digital banking operations, and driving revenue growth. Proven ability to scale merchant portfolios and accelerate digital financial product adoption across diverse banking environments. Expert in leveraging data insights for CRM optimization, improving conversion funnels, and leading high-performing commercial teams to achieve significant business impact.
Work
Opay Digital Services Ltd
|Regional Team Lead-Key Business Accounts
Lagos, Lagos State, Nigeria
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Summary
Led regional key business accounts, driving merchant acquisition and digital product adoption through strategic initiatives and team leadership.
Highlights
Achieved a 30% increase in merchant onboarding within five months by optimizing acquisition strategies and enhancing team performance.
Drove 40% growth in merchant transaction volume through data-led engagement frameworks.
Optimized merchant onboarding funnel, reducing drop-off rate by 22% using CRM insights and funnel analytics.
Collaborated with Product and Operations units to streamline service delivery, increasing overall operational efficiency by 25%.
Led team training initiatives that improved sales productivity by 35%.
Polaris Bank Plc
|Relationship Manager SME Banking
Lagos, Lagos State, Nigeria
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Summary
Managed SME banking relationships, exceeding acquisition targets and driving digital banking adoption through strategic campaigns and client engagement.
Highlights
Exceeded 120% of monthly acquisition and KPI targets for three consecutive quarters, demonstrating consistent high performance.
Collaborated with marketing teams to develop and execute lead generation campaigns, increasing qualified leads by 25%.
Implemented a CRM system, enhancing sales process efficiency and improving client communication.
Grew the branch deposit base by 35% through targeted customer segmentation and integrated marketing campaigns.
Drove a 60% increase in digital banking adoption (USSD & mobile app) across retail and SME customers.
Skye Bank Plc
|Relationship Manager (Personal Banking)
Lagos, Lagos State, Nigeria
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Summary
Managed personal banking relationships, generating new accounts and deposits while enhancing cross-selling and loan repayment compliance.
Highlights
Generated over 570 new accounts in six months, significantly improving regional acquisition KPIs.
Mobilized #700M+ in deposits, ranking among the top three regional performers.
Enhanced cross-selling efficiency by driving adoption of mobile and USSD channels.
Boosted loan repayment compliance by 18% through proactive customer follow-up.
Generated 20% YoY growth in retail liabilities through consistent pipeline development.
Coastfield Worldwide Limited
|Sales Support Supervisor
Lagos, Lagos State, Nigeria
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Summary
Supervised sales support operations, ensuring target achievement, team compliance, and enhanced productivity through performance tracking.
Highlights
Achieved 95%-110% of monthly sales targets through structured sales planning and team coordination.
Improved team compliance rates to 90% and maintained customer satisfaction scores between 92%-98%.
Ensured 100% accuracy in cash reconciliation and sales reporting.
Enhanced sales team productivity by 30% through coaching and KPI-based performance tracking.
Ana & Son's Limited
|Territory Sales Manager
Lagos, Lagos State, Nigeria
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Summary
Managed sales territory, maintaining customer retention, achieving sales targets, and expanding distribution for beverage product lines.
Highlights
Maintained an 88% customer retention rate while onboarding approximately 15% new customers monthly.
Achieved 92% of monthly sales targets across beverage product lines.
Ensured 97% stock availability with less than 2% expired inventory.
Expanded territory coverage by 18%, acquiring new distribution points.
Education
Novena University
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Master of Business Administration (MBA)
Business Administration
Delta State University
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Bachelor of Science
Geology
Languages
English
Certificates
Oracle Certified Associate (OCA)
Issued By
Oracle Corporation
Skills
Inventory Management
Stock Availability, Expired Inventory Reduction.
Merchant Acquisition & Retention
Merchant Acquisition, Client Retention.
Digital Banking & Payments
Digital Banking Operations, Digital Financial Products, USSD Channels, Mobile App.
Sales Leadership & Team Management
High-Performing Teams, Team Coordination, Sales Productivity, Training & Development.
Pipeline Development & Conversion Optimization
Sales Funnel Optimization, Conversion Funnels, Lead Generation Campaigns.
Revenue Growth & Commercial Strategy
Revenue Growth, Commercial Strategy, Business Impact, Retail Liabilities Growth.
Client Relationship Management
CRM Optimization, Customer Engagement, Client Retention, Upsell Opportunities, Customer Segmentation, Customer Satisfaction.
KPI Tracking and Performance Analytics
Data Insights, Performance Analytics, KPI Tracking, Funnel Analytics.
Credit and Loan Portfolio Management
Loan Portfolio Management, SME Loan Portfolio, Loan Onboarding, Loan Repayment Compliance.
CRM Optimization and Sales Automation
CRM Implementation, Sales Process Efficiency, Sales Automation.
Operational Efficiency
Service Delivery Streamlining, Process Optimization.
Cross-selling
Cross-selling Efficiency.
Territory Management
Territory Coverage Expansion, Distribution Network Acquisition.
References
References
Available upon request.